1. Who we are

Playbox AI operates the marketing site at playbox.website and related offerings. Contact: [email protected].

2. Information we collect

Depending on how you use our services, we may collect:

  • Information you provide, such as name, email, and messages you send through contact forms.
  • Content you submit for generation (for example, images and prompts) when you use product features.
  • Technical data, such as device/browser type, approximate location derived from IP, and diagnostic logs that help us secure and improve the service.
  • Cookies and similar technologies on the marketing site to remember preferences and measure basic usage. See our cookie notice on the site for choices.

3. How we use information

We use information to:

  • Provide, maintain, and improve the service.
  • Respond to support requests and communicate service-related updates.
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Comply with law and enforce our terms.

4. Sharing

We do not sell your personal information. We may share information with service providers who process data on our behalf (for example, hosting, email delivery, analytics), when required by law, or to protect rights and safety. Providers are bound by contractual obligations.

5. Retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission over the Internet is 100% secure.

7. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. See our Parenting page for how we think about safer experiences for families.

8. International transfers

If you access the service from outside the United States, your information may be processed in the US or other countries where we or our providers operate.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export personal information, and to object to or restrict certain processing. Contact us to make a request. We may need to verify your identity before responding.

10. Changes

We may update this Policy from time to time. We will post the updated Policy on this page and update the “Last updated” date.

11. Contact

Privacy questions: [email protected]. See also our Terms of Service.